FarbenCorner takes utmost care to ensure that your products reach you without any damage.
You can quickly check the status of a current order with your order number. As soon as we ship your chosen art piece of surface design, we’ll send you a confirmation email which will include the tracking number.
After completing the purchase it generally takes 3-5 buisness days to receive the product.
Once you submit your order, it immediately enters our order processing system therefore it is NOT possible to change the order in any way once it has been submitted.
If you need to place an additional order, please visit our website to place another order. Click on the Shop tab on the main menu.
All sales are final. We accept returns for refund or exchange, for damaged resin art and surface designs in transit with a video of unboxing.
To be eligible for a refund or exchange, you must first email us within 48 hours of receiving the artwork at firstname.lastname@example.org to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, FarbenCorner will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a credit will automatically be processed to your credit card or original method of payment, within a certain amount of 7 days.
Only regular priced items may be refunded, unfortunately resin art and surface designs on sale cannot be refunded.
We only replace items if they are damaged. If you need to exchange it for the same item, send us an email and return your item to us.
To return your product, you should contact us prior to shipping the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you.
If you are shipping an item over Rs. 1500, you should consider using a track-able shipping service or purchasing shipping insurance. FarbenCorner doesn’t guarantee that we will receive your returned item.